Access Information

You can send a text message to the County using simple keywords to find information such as: APPLICATIONS, ORDINANCES, PERMIT, or ZONING.

Report Issues

Easily report an issue to the County by texting REPORT or an issue-specific keyword such as: CODE VIOLATION, TREE DOWN, DAMAGED CONTAINER, TALL GRASS, or PLAYGROUND.

24/7 Texting Service

Smart texting technology identifies keywords texted in to provide immediate assistance. It can relay information back to you or guide you through a few steps to complete a report.

Get Started

Text to the County of Shelby at: 217-296-6999
Save our number to your phone and text HI anytime you need it.

Get Notifications from the County!

Text “SHELBYCOUNTY” to 91896 to receive text messages from Shelby County!

Stop Notifications from the County!

Reply “STOP” to 91896 to opt out of notifications from Shelby County!

Msg & Data rates apply. View terms and privacy policy info at: textmygov.com/opt-in-terms-conditions